Smart Industries

Hilti Connect app that allows Hilti's customers to identify and manage tools from their smartphone via Confidex Links NFC™

Hilti is a global leader in providing products and services to the construction industry. According to construction professionals around the globe the Liechtenstein based company manufactures the most durable power tools in the world. They are built to tolerate harsh weather, dust and heavy use. Subsequently, Hilti chooses only suppliers that can deliver the same top notch quality.

APPLICATIONS
- Manufacturing
- Construction And Mining
- Asset tracking (e.g. tools)
- Logistics And RTI Operation

CHALLENGES
- Keeping track and managing resources between different construction sites
- Tool and equipment tracking

BENEFITS
-    Quick and accurate identification of the equipment
-    Improved cost-efficiency and productivity by eliminating the need to use valuable work time in locating tools, looking for lost assets or waiting for replacements
-    Easy to use with mobile phone

Continuous development together with customers
When the Hilti Connect app was launched, it quickly surpassed 20.000 downloads. Today, it is a fast-growing solution that is continuously being improved. ”As we sell directly to our customers, without any intermediary, we get instant customer feedback, which helps us to develop Hilti Connect further. We use agile software development to improve the features of the app and try to react to customer feedback very quickly.” Silfver states.

Kaluscha continues: ”Our customers and our development teams are very creative and so we are able to draw from a vast pool of ideas for future software releases. It is an exciting journey, and the only limit is our imagination.” Timo Lindström, CEO of Confidex, is convinced that using wireless technologies, like NFC, HF, RFID and Bluetooth, can make the difference in competitive markets: “Hilti is a frontrunner in the power tools industry, using NFC for tool management and improving their services and customer satisfaction. We are very excited to serve them and to innovate together with our customers.